Exabytes^®

1 Exabyte = 2⁶⁰ Bytes = 1,152,921,504,606,846,976 Bytes

Exabytes WAS

Mention the word "Exabytes", what pop up in your mind? Whether it's just a common IT term or a name with a thousand and one meanings, for us, it's more than just a name. It's our trademark, our identity, our integrity, our history and our honor to exist in this robust cyber world.

Everything started with our hostkaki.com when we were just a reseller and the present CEO was the sole founder then. It was just like a jigsaw puzzles. Step by step, piece by piece, we arranged and strived to give the best service to our clients and finally in the year 2001, together with our dedicated and loyal team, Exabytes was established. We have changed our outlook as a web hosting reseller to a web hosting provider by then. Nothing came by easy, though.

Back then, we only had around a group of five staff consisting the CEO, the customer service and technical department. Together, they had to work round the clock to achieve our mission and our values. Arranging jigsaw puzzles has never been easy, right? Trial and error was the gist of our success. We had gone through ups and downs, and most importantly, our utmost mission was to make sure we had provided the best to our clients, ensuring that we did not make mistakes all the way, although at times, it was unavoidable. But, we learnt each time we made one and making sure it will not happen in future.

Exabytes IS

Now, with 30 over full time employees the jigsaw puzzles have almost been completed and 5 years have passed and Exabytes IS still here serving our most loyal clients. Our core business has embarked into a new era now. We have been specializing in running the latest Linux and Windows hosting. We provide services such as web hosting, reseller hosting, dedicated server, server co-location, domain names registration, and offer popular products like but not limited to; E-Buzzzz Email Marketing, E-mail Backup, E-mail Defense and SSL Certificate. We are now hosting more than 20,000 domains world-wide with thousands of clients. Our dedicated team members have been quadruple and will be expanded in time to come. Our Technical Support is available on 24 hours and 7 days a week basis.

We provide excellent, professional technical support with ever-friendly and helpful customer service. This is proven with testimonials from our clients and we are voted as one of the "most reliable web host" by Host Pulse. With our multiple redundant backbones, leveraged clusters of servers including load balancing as well as advanced security features, and data centre equipped with smoke detection and alarm system, we guarantee you 99.9% network uptime and 99.5% server uptime. Our services come with a 30-day money back guarantee. If you are unhappy and not satisfied, just let us know, we shall refund you your money with no further questions asked. These are not merely statements but true facts. There is nothing for us to hide from you as we stand proudly today and we pledge to be honest to our clients. This is indeed a quest for us to continue arranging the jigsaw puzzles bravely. Last December 2005, we earned the prestigious MSC-status.

Exabytes WILL

We promise to give the best and nothing but the best to our clients. We shall in future provide more services which not only are based on pre-web hosting procedures but on how to excel in post-web hosting. Post-web hosting is essential to ensure that your pennies spent on web hosting are not wasted and your website's bandwidth is able to blast to the utmost volume with heavy traffics. We shall also add more eye-catching, staggering and vital hosting features in future to ensure the pleasure, excitement and satisfaction of our clients. We will expand our business into another dimension with the introduction of our newly-unveiled affiliate programme.

Our Values

Here, we stand by our values and we dedicate them especially for you:

• A fair and honest outlook
  • We have nothing to hide from our customers
• Unbeatable lowest prices with great value
  • Reasonable hosting prices and packed with beneficial features
• Ease of use
  • User-friendly storefront for any type of level of visitors
• Experience and Stability
  • We have been in the hosting industry long enough to understand the buzz of the industry, hence, able to assist our clients efficiently
• Excellent Support
  • 24x7x365 of Professional Technical Support who handles the support system promptly and effectively
• Leading edge technology
  • Providing the latest and outstanding features of technology available for our clients
• The Best Data Centers in Malaysia and US
  • Ensuring your websites is always up and about at anytime of the day
• Connectivity to the place beyond anyone's reach
  • With Exabytes, the world is getting smaller each day
• One Stop Shopping
  • A more cost-effective and accessible service delivery

Therefore, we shall continue our quest to frame up more and more striking and outstanding jigsaw puzzles! We ought to provide you the best hosting services ever and "Expand Your World With Exabytes"!

Yours truly,

Chan Kee Siak
CEO
7th April 2006