Domain Transfer
You may need to ensure that the following conditions are fulfilling by checking the whois information of your domain name so that domain transfer for .com/.net/.org/.biz/.name/. info/.cn/.us can be smoothly carried out.
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Customer
Check Whois

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Whole process takes 3-5 working days. | ![]() |
Whole process takes 2-10 working days. |
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1. Webnic send email to admin contact. Approve through link provided in email by admin. | ![]() |
1. Obtain Authorisation Code from current registrar or existing domain provider. |
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2. Losing registrar send an email to admin for confirmation of release domain. Losing registrar release domain to Exabytes after client confirm. | ![]() |
2. Email Authorisation Code to Exabytes Domain Department. Webnic send email to admin contact. Approve through link provided in email by admin. |
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3. Email notification sent to admin upon successful transfer. Control over domain is now with Exabytes. | ![]() |
3. Losing registrar send an email to admin for confirmation of release domain. Losing registrar release domain to Exabytes after client confirm. |
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4. Email notification sent to admin upon successful transfer. Control over domain is now with Exabytes. | ||
Troubleshooting Domain Transfers
Authorisation Code ( Auth Code )
An Losing Registrar
Your Existing domain provider.
Gaining Registrar
Your New domain provider ( Exabytes ).
Awaiting Response
The gaining Registrar must receive a response from the Administrative ( Admin ) Contact within 30 days. If you have not received a confirmation email, verify that the Admin email address is valid.
Failed Transfer
The domain is locked, expired, or was registered or renewed within the last 60 days and therefore cannot be transferred at this time. If your domain is locked, you must contact your current registrar to unlock it before the transfer can be completed.
No Response / Late Response
The losing Registrar must receive a response to the transfer confirmation email within their allotted timeframe.
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, or authorisation code is a 6- to 16-character "password" assigned by a sponsoring Registrar. For domains that require one, the customer must obtain an Auth Code for the transfer from the losing Registrar and enter it in the transfer confirmation page.
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