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Dedicated Server Management Plan

Basic Standard Pro VIP
Original Price FREE RM 159/month RM 318/month RM 636/month
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RM 159/month

Upgrade to VIP

RM 477/month

Installation
OS Installation Linux operating system initial installation (one time). Yes Yes Yes Yes
LAMP Installation* Linux, Apache, MySQL, PHP initial installation (one time). Yes Yes Yes Yes
IIS & ASP.NET Installation IIS / ASP.NET initial installation (for Windows server, one time). Yes Yes Yes Yes
Data Migration Data migration service to new server (upon request, one time). No No No Yes
System Tasks
Custom Component Installation (Upon request, one time installation on intial setup):
  • Ioncube loader
  • ZenOptimizer / ZendGuard
  • suPHP/fastCGI
  • ffMPEG
  • Memcache
  • APC
No No Yes Yes
LAMP Upgrade* Upgrade Linux, Apache, MySQL, PHP version (upon request). No No Yes Yes
LAMP Tuning* Fine tune Linux, Apache, MySQL, PHP performance (one time on initial setup). No No Yes Yes
Server Performance Tuning Optimize server configuration for optimal performance (one time on initial setup). No No Yes Yes
Security
OS Hardening* Making operating system more secure with numerous actions such as configuring system and network components properly, removing unnecessary applications/services and applying the latest patches (one time on initial setup). Yes Yes Yes Yes
Mod_Security Web Protection Module* Mod_security is an module that helps to protect your website from various attacks. It is used to block commonly known exploits such as code injection attacks. No No Yes Yes
Anti Threat Software Firewall Host-based firewall that can restrict incoming and outgoing network activity for that host only. It can prevent a host from becoming infected and stop infected hosts from spreading malware to other hosts. No No Yes Yes
On Demand Malware Cleanup Recover your hacked website with backup (subject to backup availability) No No Yes Yes
Hacked Website Restoration Recover your hacked website with backup (subject to backup availability) No No Yes Yes
eXploit Scanner * Active scanning of files as they are uploaded to the server. It can help prevent exploitation of an account by malware by deleting or moving suspicious files to quarantine Optional Add-on Optional Add-on Optional Add-on Yes
Monitoring
Ping (Uptime) Monitoring Keep track of the accessibility to your server. Yes Yes Yes Yes
Bandwidth Usage Monitoring Offers you with real time information about your bandwidth usage through MRTG traffic monitoring tool. Yes Yes Yes Yes
Service Monitoring Monitor the availability of HTTP, HTTPS (if any), FTP, SSH, MYSQL, SMTP,POP3, IMAP services. Yes Yes Yes Yes
Backup
Backup Restoration Restore your website with local or off server backup (subject to backup availabilty) Yes Yes Yes Yes
Daily Off Server Backup (R1Soft) Remote daily backup up to 30 Retention Points. No Yes Yes Yes
Support
Server Admin Hours Additional operating system administrative assistance such as OS tweaking to match new service requirements, software installation, maintain user policies etc. No 1 hour/ mo 2 hour/ mo 4 hour/ mo
Online Ticket Support Round-the-clock technical assistance through helpdesk support tickets. 24 x 7 24 x 7 24 x 7 24 x 7
Phone Support Technical assistance through phone during business hours on weekdays. 8 x 5 8 x 5 8 x 5 8 x 5
Additional cPanel Support*
cPanel Initial Setup Our support team will perform complete setup and configure cPanel/WHM (cPanel license required) No No Yes Yes
Configure cPanel Backup Set up daily backup with 7 days retention (subject to disk space availability, one time on initial setup). No No Yes Yes
cPanel Hardening Apache (Web) and Exim (Mail) configuration updates (one time on initial setup). No No Yes Yes
VIP Support
Monthly Report Uptime & Bandwidth usage report. - Security scanning result for malware and vulnerabilities detection. No No No Yes
Dedicated Support Team A team of technical experts specially serve and support your VPS as the primary focus of their activities. No No No Yes
DDoS Protection
Proactive Monitoring & Protection Active mitigation within seconds with real-time, always-on protection against DDoS attack. Optional Add-on Optional Add-on Optional Add-on Yes
Clean Traffic Bad traffic is filtered and cleaned to ensure your site’s accessibility throughout the duration of DDoS attack (up to 24 hours per month) Optional Add-on Optional Add-on Optional Add-on 100Mbps

* Not applicable for Windows Server

View Server Plans  View Optional Add-Ons


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