EBuzzzz Voice Marketing Features

Call Features
Wizard-Based Guided Step-by-Step Setup Easy step-by-step wizard to guide you set up your EBuzzzz Voice Marketing in 3 Steps ONLY.	yes
Specify Displayed Caller Number You decide which number to show when recipients receive your calls.	yes
Specify Caller’s Name Caller’s name is included in the introductory voice message, when recipients pick up your calls.	yes
Redial on Busy / No Answer If recipients didn’t pick up your calls or the lines were busy, the system will reschedule for recalls.	yes
Enable Response At the end of voice calls, recipients can key in a number on their keypad for options. Example at the end of voice call message, you ask your recipient, “Do you wish to speak to our personnel to know more about our promotions?” Press “1” for Yes and “2” for No.	yes
Enable SMS Follow-Up To send a follow-up SMS message to recipient at the end of voice call.	yes
Enable SMS Reporting Status report available for caller at the end of voice call campaign for CAMPAIGN REVIEW.	yes
Enable Replay Allow recipients to replay / repeat the voice call message.	yes
Call Scheduler Schedule to call recipients at future time. Example, you may schedule to call your recipient on 1st January 12am and wish them Happy New Year.	yes
Call Introductory Message Before the recipient hears the voice message, he/she will hear an introductory voice message indicating who the caller is.	yes
SMS Features
SMS Scheduler Schedule to auto send your SMS some time in the future.	yes
Import Contacts Bulk imports your contacts to the Contact Address Book.	yes
Send to Multiple Recipients at once Send the same SMS to multiple recipients at the same time.	yes
Call Recording Type
Online Recording Record your voice call message with your notebook or desktop’s microphone.	yes
Text to Speech Types your text and EBuzzzz Voice Text-To-Speech engine will auto convert your text to voice call.	yes
Call Back Recording Enter your phone number, and EBuzzzz Voice will call you, you then speak to your phone to record your voice message.	yes
Contact Management
Bulk Import Contacts Bulk imports all your contacts with their phone numbers to the Contact Address Book.	yes
Contacts Tagging You can tag your contacts accordingly. For example, David is your colleague from Sales Department. You can tag David with your company name and also “sales”. When you wish to make a voice call campaign, you can select the “Tag” and all contacts tagged with the same “tag” will be inserted onto the call list.	yes
Search for Contact Search for a specific contact from all your contacts on the list.	yes
Templates
Pre-defined Text to Voice Templates You can pre-configure your voice call message and repeatedly use it.	yes
Pre-Recorded Voice Templates You can pre-record your voice call message and repeatedly use it.	yes
Seasonal Greeting Templates You can purchase our professionally recorded seasonal greetings to be used as your introductory message.	yes
Pricing
Cost per Voice Call	RM0.30
Cost per Voice Call with Response	RM0.35
Cost per Voice Call Replay	RM0.20
Cost per Add-On SMS	RM0.15
Cost per SMS	RM0.15

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  Greetings and Invitations

  With EBuzzzz voice, you get to greet your customers and friends with your personal voice and personal touch! Also send out wedding / party invitations and invite them with your upbeat and cheerful words and voice.

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  Reminders

  Inform and remind your customers of payment, expiry dates of memberships, loan accounts or even your student customers of cancellation of classes / lectures. Moreover, have your customers informed every time their invoices are generated.

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  Motivate and Inform Teams / Members

  Motivate and inform your teams, members, fans, groups with the recorded voice of the president of the company / club about the upcoming events! Moreover, send your teams / members the personal words or quotes from the president to remind them of the goals and enhance teamwork.

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  Business and E-Commerce

  Keep your potential customers updated with your latest promotions, sales and events anytime anywhere. Also send your customers a voice call verification whenever a business transaction is completed on your eCommerce site. After purchase, send them a personal message to say a big THANK YOU!

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  Emergency Monitoring - Surveillance System and Website

  Use EBuzzzz Voice to inform yourself of a break-in and the break-in location instead of getting informed by just beeping sound. Moreover, whenever your website is down, have EBuzzzz inform your server administrator and report the incident instantly.

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  Conduct Speedy and Efficient Surveys

  You could use EBuzzzz Voice to conduct simple surveys of your customers to understand more about their needs and concerns. Surveys conducted by EBuzzzz Voice are often speedy and efficient compared to survey done by humans.